Privacy Policy
At Medusa Healthcare, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We collect personal information that is necessary to provide services and respond to your enquiry effectively. The types of personal information we may collect include, but are not limited to:
Name and contact details (address, phone number, email)
Company name
We collect this information through various methods, such as when you fill out forms or interact with our website.
2. Use and Disclosure of Personal Information
Your personal information is used to:
Communicate with you regarding your enquiry
Comply with legal and regulatory obligations
We will not share your personal information with any third parties unless it is necessary to provide services, required by law, or you have given consent.
3. Storage and Security of Personal Information
Medusa Healthcare takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. We store your information in secure electronic formats and use encryption where appropriate. Only authorised personnel have access to your information.
4. Access to Personal Information
You have the right to access and update your personal information. If you wish to review or correct any information we hold about you, please contact us. We may require proof of identity before releasing your information.
5. Website and Online Data Collection
When you visit our website, we may collect information about your visit, including your IP address, browser type, and access times. This information is used to improve our website and provide a better user experience. Our website may use cookies to store information on your device to enhance your interaction with our services.
6. Third-Party Links
Our website may contain links to third-party websites. Medusa Healthcare is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any external sites you visit.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legislation. Any changes will be posted on our website, and we encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about how we handle your personal information, or if you wish to lodge a complaint, please contact us at:
Medusa Healthcare
Email: admin@medusahealthcare.com.au
Phone: 07 5619 7000